Buyers check your website, then immediately search for reviews. They read your LinkedIn posts to see if your content matches your claims. They ask about you in private Slack channels you’ll never see. Your website is competing against everything else buyers can find about you. Most B2B companies build sites as if they control the research process. They don’t. Buyers control it, and they’re using your website as one input among many.

Your website isn’t converting, so you guess at fixes. New homepage hero. Different CTA copy. Maybe a redesign. You’re making changes based on intuition instead of evidence. An effective website audit isn’t complicated—it requires a systematic approach to identifying where your site creates friction and where buyers actually drop off. Not aesthetics. Not best practices. Actual friction that kills actual deals.

Most B2B websites are built backwards. They talk about “we provide” and “our solutions” and “our approach” when buyers are asking completely different questions: Do you understand my problem? Have you solved this for companies like mine? The disconnect between “we do this” and “you need this” is where your conversion dies. Your website should be written from their perspective, not yours.

Most B2B websites are built backwards. They talk about “we provide” and “our solutions” and “our approach” when buyers are asking completely different questions: Do you understand my problem? Have you solved this for companies like mine? The disconnect between “we do this” and “you need this” is where your conversion dies. Your website should be written from their perspective, not yours.

Your homepage gets more traffic than any other page on your site. It’s also where most of your potential pipeline dies. The problem isn’t your design—it’s that your homepage is built around what your company wants to say instead of what buyers need to know. Most B2B homepages waste the critical first eight seconds talking about themselves instead of proving they understand the buyer’s problem.

Your analytics dashboard shows 5,000 visitors last month. Your sales pipeline shows three qualified opportunities. The gap between those numbers isn’t a traffic problem—it’s that your website is built to generate attention, not facilitate decisions. Most B2B sites push for demos before establishing value, talk about the company instead of solving problems, and optimize for the wrong conversion events entirely.