How B2B Buyers Actually Research Vendors: What Your Website Must Deliver

Digital research on computer

Buyers check your website, then immediately search for reviews. They read your LinkedIn posts to see if your content matches your claims. They ask about you in private Slack channels you’ll never see. Your website is competing against everything else buyers can find about you. Most B2B companies build sites as if they control the research process. They don’t. Buyers control it, and they’re using your website as one input among many.

How to Audit Your B2B Website for Conversion Problems

Heatmap on computer screen at a desk.

Your website isn’t converting, so you guess at fixes. New homepage hero. Different CTA copy. Maybe a redesign. You’re making changes based on intuition instead of evidence. An effective website audit isn’t complicated—it requires a systematic approach to identifying where your site creates friction and where buyers actually drop off. Not aesthetics. Not best practices. Actual friction that kills actual deals.

B2B Website Benchmarks: Conversion Rates, Traffic, and Performance Metrics That Matter

Most B2B websites are built backwards. They talk about “we provide” and “our solutions” and “our approach” when buyers are asking completely different questions: Do you understand my problem? Have you solved this for companies like mine? The disconnect between “we do this” and “you need this” is where your conversion dies. Your website should be written from their perspective, not yours.

The Only Pages Your B2B Website Actually Needs (And What to Cut)

Monitor with website wire frame

Most B2B websites are built backwards. They talk about “we provide” and “our solutions” and “our approach” when buyers are asking completely different questions: Do you understand my problem? Have you solved this for companies like mine? The disconnect between “we do this” and “you need this” is where your conversion dies. Your website should be written from their perspective, not yours.

What B2B Buyers Actually Expect From Your Homepage (And Why Most Get It Wrong)

A laptop with a bad homepage example

Your homepage gets more traffic than any other page on your site. It’s also where most of your potential pipeline dies. The problem isn’t your design—it’s that your homepage is built around what your company wants to say instead of what buyers need to know. Most B2B homepages waste the critical first eight seconds talking about themselves instead of proving they understand the buyer’s problem.

Your B2B Website Gets Traffic But No Deals: Here’s Why

Web Traffic and Pipeline value shown on monitors.

Your analytics dashboard shows 5,000 visitors last month. Your sales pipeline shows three qualified opportunities. The gap between those numbers isn’t a traffic problem—it’s that your website is built to generate attention, not facilitate decisions. Most B2B sites push for demos before establishing value, talk about the company instead of solving problems, and optimize for the wrong conversion events entirely.

Considering a new sales and marketing partner?

Here are 3 things your new marketing partner must deliver for growth success in 2021 and beyond You’re under pressure to grow. But it’s 2021 – there are more channels and strategies than ever “you’re supposed to be using.” You’re considering new technology that’s supposed to revolutionize your approach, new sales reps to increase activities, … Read more

RSG Has Become Grey Matter

We live in an incredibly noisy world today. In the marketing industry alone, there are over 45,000 agencies. Tough break for us, huh? More importantly, how do you make a decision about who the right fit for your business is? That’s why we’re thrilled to share these exciting updates with you. What’s happened? Ready Set … Read more

“What Makes You Different?”

A question as old as time and something that every company wants to know as they evaluate their potential inbound marketing partner. A typical response includes something around having the best talent or an innovative process. While that’s great, we believe that there are two distinct gaps that Grey Matter can fill for your organization. … Read more

Does Your Messaging Work?

Let Our Trained System Show You in Minutes

Your website messaging might be costing you opportunities. Submit your site, and our system will analyze every key page the way a strategist would—highlighting what’s working, what’s unclear, and where you’re losing attention.

Does Your Messaging Work?

Let Our Trained System Show You in Minutes

Your website messaging might be costing you opportunities. Submit your site, and our system will analyze every key page the way a strategist would—highlighting what’s working, what’s unclear, and where you’re losing attention.